Senior Agency Manager
Senior Agency Manager
- 10 Vacancy
- 91 Views
Experience
5 Year
Employee type
Full TimePosition
Experienced Professional
Offer Salary
₹ 35,000.00 - ₹ 65,000.00 /monthly
Job Description
The Senior Agency Manager at HDFC BANK is responsible for leading and managing the agency’s day-to-day operations. This role involves overseeing client relationships, developing strategic plans, managing a team, and ensuring the delivery of high-quality services. The Senior Agency Manager will work closely with senior leadership to drive agency growth, improve operational efficiency, and achi
Key Responsibilities:
- Client Management:
- Build and maintain strong relationships with key clients and stakeholders.
- Understand client needs and ensure that the agency’s services meet or exceed expectations.
- Act as the primary point of contact for high-profile clients, addressing any issues or concerns promptly.
- Team Leadership:
- Lead, mentor, and manage a team of agency professionals, including account managers, project managers, and other staff.
- Set clear performance goals, provide regular feedback, and conduct performance evaluations.
- Foster a collaborative and positive team environment to enhance productivity and morale.
- Strategic Planning:
- Develop and implement strategic plans to drive agency growth and achieve business goals.
- Analyze market trends, competitor activities, and industry developments to inform strategic decisions.
- Collaborate with senior leadership to set and achieve long-term objectives.
- Operational Oversight:
- Oversee the agency’s day-to-day operations, ensuring efficient processes and high-quality service delivery.
- Manage project timelines, budgets, and resources to ensure successful project execution.
- Implement and monitor key performance indicators (KPIs) to track operational effectiveness and identify areas for improvement.
- Business Development:
- Identify and pursue new business opportunities to expand the agency’s client base and increase revenue.
- Develop and deliver proposals and presentations to potential clients.
- Negotiate contracts and agreements to secure new business and maintain existing accounts.
- Financial Management:
- Develop and manage the agency’s budget, ensuring financial targets are met.
- Monitor financial performance, including revenue, expenses, and profitability.
- Implement cost-control measures and optimize resource allocation.
- Quality Assurance:
- Ensure the delivery of high-quality services that meet or exceed client expectations.
- Implement and maintain quality assurance processes and standards.
- Address and resolve any service-related issues or client complaints.
- Collaboration and Communication:
- Collaborate with other departments and teams to ensure alignment with overall agency goals.
- Communicate effectively with clients, team members, and senior leadership.
- Represent the agency at industry events, conferences, and networking opportunities.
Job role
Work location
RN Mukherjee Road, Esplanade, Chowringhee North, Lal Bazar, Kolkata, West Bengal, India
Department
Sales & BD
Role / Category
Enterprise & B2B Sales
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Past role/category experience
Insurance Sales, Banking Operations, Strategic Management, Field Sales, Enterprise & B2B Sales, Life Insurance, Sales Management
Skills
MS Excel, Lead Generation, Cold Calling, Upselling, Cross selling, B2C sales, Customer relationship management, Insurance sales, Agency sales, Area sales
English level
Basic English
Regional language
Fluent in speaking Bengali, Hindi
Age limit
28 - 60 years
Gender
Any gender
Job Overview
-
Experience
5 Year
-
Location
INDIA
-
Offered Salary
₹ 35,000.00 - ₹ 65,000.00 /monthly
-
Qualification
Experienced Professional
-
Industry
Accounting / Finance Jobs , Human Resource Jobs , Business Development Jobs , Banking Jobs -
Date Posted
2 months ago
-
Apply Before
22 Nov, 2024